Privacy Policy

Information You Provide

When you interact with our website, you may provide:

• Name, email address, phone number
• Shipping and billing addresses
• Payment information (processed securely by our payment processor)
• Order history and preferences
• Communications with customer service

Information Collected Automatically

When you visit our website, we automatically collect:

• IP address and device information
• Browser type and version
• Pages visited and time spent
• Referring website or source
• Cookies and similar tracking technologies

We use your information to:

• Process and fulfill your orders
• Communicate about orders, shipping, and delivery
• Provide customer support
• Send marketing communications (with your consent)
• Improve our website and services
• Prevent fraud and enhance security
• Comply with legal obligations

We may share your information with:

Service Providers

• Fulfillment partners for order processing and shipping
• Payment processors for secure transactions
• Email service providers for communications
• Analytics providers to improve our services

Legal Requirements

We may disclose information when required by law or to:

• Comply with legal process or government requests
• Protect our rights, property, or safety
• Prevent fraud or illegal activity
• Enforce our terms and policies

We never sell your personal information to third parties.

We use cookies and similar technologies to enhance your experience. Cookies help us:

• Remember your preferences and shopping cart
• Understand how you use our website
• Provide personalized content and ads
• Analyze website traffic and performance

You can control cookies through your browser settings. Note that disabling cookies may affect website functionality.

We implement industry-standard security measures to protect your information:

• SSL encryption for all data transmission
• Secure payment processing (we never store card details)
• Regular security audits and updates
• Restricted access to personal information
• Employee training on data protection

While we strive to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Opt-out of marketing communications
• Object to processing of your information
• Request data portability

To exercise these rights, contact us at info@purpleessences.com. We'll respond within 30 days.

Our website is not intended for children under 13. We do not knowingly collect information from children. If you believe we have collected information from a child, please contact us immediately so we can delete it.

With your consent, we may send promotional emails about new products, special offers, and wellness tips.

You can unsubscribe anytime by clicking the "unsubscribe" link in our emails or contacting us directly. Even if you opt-out, we'll still send essential emails about your orders.

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated "Last Updated" date. Significant changes will be communicated via email or website notice.